Understanding the danger of Scapegoating

I’ve worked with numerous teams over the years where team members were absolutely sure that if Jack left, the team would function marvellously. So Jack is hounded out and for a couple of weeks all is well and then lo and behold, people realise Jack wasn’t the problem at all because the problems they were blaming him for still exist. When … Read More

Understanding The 4 Levels Of ‘Shift’…

It feels as though I’ve spent my entire life wondering ‘why’. Why do people do the things they do? Why do people think the way they do? Why do they act the way they do even knowing that what they are doing isn’t working for them or is harmful in some way? Why don’t leaders show the courage we need … Read More